Keeping you updated on COVID efforts

May 6th, 2020

Current information as of 


To Our Residents and Family Members:


As of April 27, 2020, Texas updated its stay-at-home order and as of May 1, is slowly moving toward allowing certain businesses to reopen on a limited scale.  This DOES NOT include loosening visitation restrictions for Assisted Living or Long-term Care facilities. Texan’s are still being encouraged to practice social distancing and other safety measures as part of the continuing effort by people, businesses, and the government to slow the spread of COVID-19 and to “flatten the curve “of cases.


As difficult as this situation is, our highest priority is to continue to take all necessary steps to keep you, your family, and our team members as safe and healthy as possible.  Along with your help, we are doing everything we can to stop the spread of the virus within our communities and working in collaboration with the Texas Department of State Health Services to ensure we are taking all appropriate steps.
Our goal is to keep you informed and share updates and helpful information.

  • COVID-19 Update: Based on current research, COVID-19 is spread from person-to-person through close contact (within six feet), through respiratory droplets produced when coughing or sneezing or through touching a surface or object holding the active virus then touching the mouth, nose, or eyes. Because many of those infected with the COVID-19 virus may be both contagious and often symptom-free, the virus is easy to spread and hard to trace. On-going comprehensive testing is needed, both in the larger community and on our campus, but today’s report from the state makes it clear that, while testing capacity is growing, it’s not yet adequate to meet the need.
  • Stopping the Spread: As has been true since the beginning of the COVID-19 outbreak, your help is vital to prevent the spread of this virus. The steps we can all take to break the chain of transmission include:
  • Staying at home as much as possible.
  • Being a good neighbor by:
    • Practicing social distancing.
    • Avoiding person-to-person contact.
    • Avoid gatherings – whether large or small – in both private and public places.
    • Postponing visits to friends’ homes, to parks, shops, or any other place.
    • Wearing a mask and washing your hands frequently, avoiding touching your face, always covering your cough and sneeze, and cleaning and disinfecting surfaces.
  • Checking yourself for signs of illness including a fever over 100 degrees, a sore throat, new cough, trouble catching your breath, fatigue, or diarrhea. If you are experiencing any of these symptoms, please quarantine yourself as a precaution and immediately tell your executive director or any member of your care team. Early intervention is important for your health and to limit the spread of the virus.
  • Tips for Cleaning and Disinfecting: Many questions have arisen about the best steps for effectively cleaning to prevent the coronavirus spread. The most up-to-date recommendations from the CDC can be found at:
  • Extra Steps We’re Taking to Stop the Spread: The staff is also taking every possible proactive step to prevent the spread of the virus and keep our community healthy and safe:
  • Screening each staff member at the beginning of every shift.
  • Using universal precautions and personal protective equipment including, masks, face shields, and gloves.
  • Increasing cleanings and disinfecting throughout the campus.
  • Reinforcing training with all staff to ensure thorough knowledge and practice of droplet precautions and proper use of PPE.
  • Continuing to strictly limit visitors and events.
  • Enforcing social distancing.
  • Requiring a 14-day quarantine for residents who have been out of the building for an extended period or who have been hospitalized.
  • Providing daily meal service delivery to each apartment.
  • Modified mail pick-up and/or delivery to each apartment.
  • Modified trash and recycling pick up from each apartment.
  • Suspending all non-essential housekeeping and maintenance services.
  • Suspending all personal training and small group exercise classes.


These important measures come with trade-offs, particularly in terms of everyone’s natural desire to be with loved ones. We know the stress of that separation for you as well as for your family and friends and we will make every effort to help you connect with your loved ones through video chat, calling, texting or other social media formats.


Thank you for your understanding, cooperation, and teamwork in this challenging time; together, we will beat back this challenge.



The SilverCrest Properties Team